Privacy Policy

1. Introduction

Cook Class Australia ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website cookclassaustralia.com and use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for a cooking class
• Create an account on our website
• Subscribe to our newsletter
• Contact us through our contact form
• Participate in surveys or promotions

This information may include your name, email address, phone number, postal address, payment information, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. We also collect information about your browsing behaviour, such as pages visited and links clicked.

3. How We Use Your Information

We use the information we collect to:

• Process your class bookings and payments
• Send you booking confirmations and class updates
• Respond to your enquiries and provide customer support
• Send you marketing communications (with your consent)
• Improve our website and services
• Detect and prevent fraud
• Comply with legal obligations

4. Disclosure of Your Information

We may share your information with:

• Service providers who assist us in operating our website and conducting our business
• Payment processors to facilitate transactions
• Marketing platforms (with your consent)
• Law enforcement or regulatory authorities when required by law

We do not sell, trade, or rent your personal information to third parties for their marketing purposes.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website. For more information, please see our Cookies Policy.

6. Data Security

We implement appropriate technical and organisational security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Privacy Rights

Under Australian privacy law, you have the right to:

• Access your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to processing of your personal information
• Withdraw consent for marketing communications

To exercise these rights, please contact us using the information provided below.

8. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: privacy@cookclassaustralia.com
• Address: King Street Daylesford, 3460 Victoria, Australia